Original equipment supply chains in the automotive industry have been the focus of intensive review and investment over recent years. By contrast, automotive aftermarket ‘demand chains’ often under-perform, are inefficient and suffer from a lack of investment, even though they’re often extremely profitable.

DHL Global Forwarding’s service and replacement parts solutions address the unique challenges you face in the automotive industry; complex demand chains, increasing competition, high-service and low-cost requirements and many others.

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The company has been creating service parts solutions for more than 20 years, building up extensive expertise in this particular area of the automotive supply chain. DHL Global Forwarding also has considerable experience in providing Parts Distribution Centers (PDC), Local Distribution Centers (LDCs) and dealer delivery services for the customers of fast fit garages, as well as parts and vehicle manufacturers.


Our Solutions Focus on:

  • Reducing lead-times
  • Driving out errors
  • Improving quality
  • Providing visibility
  • Optimizing the demand chain.

DHL Global Forwarding Automotive Aftermarket Services:

Inbound solutions

  • Collection planning
  • Inbound convergence
  • Vendor management.

Inventory management

  • Demand planning and forecasting
  • Order replenishment, pipeline monitoring and expediting
  • Excess stock management
  • Central and outlet inventory management.

Distribution center solutions

  • Warehouse management
  • Packaging operations
  • Packaging engineering design
  • Kitting
  • Returns management.

Outbound delivery solutions

  • Multi-modal
  • Visibility and control
  • Intelligent freight procurement
  • Route optimization
  • Returns management.

How we work

By focusing on your unique challenges and opportunities, we ensure our solution is appropriate now and better every year.

  • Creating your solution
  • Managing your objectives
  • Delivering your results

More about how we work