Maintaining and constructing infrastructure networks such as utilities, transport and telecommunications brings with it an array of challenges.

Such as how to:

  • Provide a wide range of parts, across a wide geography
  • Respond quickly, safely and effectively to an infrequent event
  • Efficiently manage a proactive maintenance schedule across a wide geography
  • Co-ordinate activities across a large group of field engineers, and an even larger group of customers
  • Manage change across a complex process and diverse population
  • Find solutions to all the above with minimum inventories and costs

Over the years, DHL Global Forwarding has developed and combined a range of services to create solutions that provide remote field engineers and construction workers with the materials they need, where and when they need them.

DHL Global Forwarding Field Engineer Services:

  • Dedicated and shared user warehouse infrastructure
  • Remote stocking locations
  • Inventory planning, forecasting and management
  • Aftermarket and service parts logistics
  • Transportation management
  • Procurement and supplier management
  • Customer service desks
  • Solutions design and analysis
  • Change management and continuous improvement.
  • Emergency response
  • Returns management.

How we work

By focusing on your unique challenges and opportunities, we ensure our solution is appropriate now and better every year.

  • Creating your solution
  • Managing your objectives
  • Delivering your results

More about how we work