- DHL Global Forwarding
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- Questions & Answers
Governments and Defense Questions & Answers
Does DHL Global Forwarding offer PowerTrack capabilities?
Yes, DGF is a certified U.S. Bank carrier for PowerTrack; an electronic, web-based payment program that allows both shippers and carriers to have equal access to payment information, eliminates paper from the invoicing and payment process. PowerTrack has proven to save time and money for the customer and gives exceptional visibility from order to payment.
What are DHL Global Forwarding Standard Carrier Alpha Codes (SCACs)?
SCACs are Identification billing codes to be used for ALL US Military shipments with DGF
| AAJL | International |
| DZNA | Domestic Air |
| DDAG | Domestic Ground |
Do you handle HAZMAT?
Yes, DGF is in compliance with government regulations for DOT, IATA/CAO, IMDG and any other applicable government regulations.
What are some of your online customer service tools available?
DGF offers services such as:
Customer Messaging, which provides emailed flight details and copies of commercial docs in advance of arrival at destination. Ask your local rep how to sign up.
DHL Interactive offers quoting, booking, tracking & tracing, and reporting functions.
Is DGF ISO 9001:200 Certified and C-TPAT Certified?
Yes.
Is DGF in compliance with International Trade in Arms Regulations (ITAR)?
All offices are trained in ITAR and Export Administration Regulations (EAR) as per corporate mandate.
Does DGF have a Supplier Diversity program?
Yes. DGF is partnered with Naniq Systems an Alaska Native Village Corporation (ANC) owned, 8(a)-certified Small Disadvantaged/Minority owned business that is organized to take advantage of a specific niche in Logistics Support in the Federal Government market.
