(Updated: June 16, 2011)

Keep in control of urgent shipments with DGF Service Bulletins

You can find information here from around the world about events or circumstances that might temporarily affect the high standards of our service in certain countries or regions. From bad weather to trade disruptions, we'll keep you informed so that you remain in control of your urgent shipments.

Please contact your local DGF North America office for any additional details.

Service impact from volcano ash eruptions in Chile and Eritrea

June 21, 2011 – The ash cloud from Chile's Puyehue-Cordon Caulle volcano is circling the Earth for a second time. Australia's two major airports are facing up to 48 hours of disruption as the ash cloud drifts across the south of the country. New Zealand airspace has also been partially affected.

Last week, some airlines flew below and around the ash cloud, but this time they have been advised against doing so. The plume is said to be too low this time for airlines to fly under it.

Qantas and Virgin have cancelled all flights into and out of Sydney and Melbourne. Adelaide airport has been shut and Canberra flights have also been affected. Inbound international flights to Sydney have been diverted to Brisbane. Ongoing delays are expected into and out of the affected areas over the next 24-72 hours.

Officials say the volcano’s activity has decreased, although it is likely to continue emitting ash for some time. We will continue to advise as needed.

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June 16, 2011 – In Chile, the volcanic ash cloud from the eruption Puyehue-Cordón-Caulle volcano now seem to be drifting towards New Zealand and disrupting flights. Air New Zealand, Qantas and Jetstar are altering their domestic and international flights. Buenos Aires International Airport Ezeiza resumed operations as winds cleared the skies from and to the Argentinean capital. As flights schedules are returning to normal, some delays can still be expected on certain routes in and out of South America and other affected areas.

Flights to East Africa have been severely disrupted as ash from Nabro volcano in Eritrea spreads across the region. It is currently heading towards Saudi Arabia. The cloud already reached Sudan and Egypt, and several airlines have stated that they have stopped flights to Eritrea, Sudan, Djibouti and Ethiopia.

We are continuing to monitor the situation, and will provide you with further updates as required.